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Working directly with the client to set expectations on go live date and getting ready for implementation. Gatekeeper for system set-up and keeping the client warm until resource is assigned.

Responsibilities:

• Works directly with clients remotely to agree delivery of contractual elements
• Basic knowledge of payroll, HR, TLM and technical areas
• Work across projects of all levels of complexity including bespoke requirements
• Gate keeper of setting up systems
• Ensure all relevant reports are received from the client and validated before the project is assigned resource
• Works closely with the Allocation and Resourcing team to ensure effective use of resource
• Exercise judgement and provide guidance based on previous experience, practices, and precedents
• Acts as an interface with other departments
• Raising and handling escalation when required
• Address conflicts or problem situations as soon as possible by working directly with those involved
• Communicate to the wider teams consistently on updates for projects
• Contribute and participate in knowledge sharing and team development sessions
• Develop processes and procedures to meet the needs of the client and business

Requirements:

• A structured approach to managing workload and managing client expectations
• Networking skills making you a key point of contact for business users
• Ability to manage stakeholders and foster partnerships both internally and externally at different levels of the organisation
• Ability to maintain focus and work effectively to tight deadlines and multiple priorities
• Ability to manage 3rd party suppliers, driving them to deliver whilst maintaining a good relationship
• Analytical and problem-solving skills, with the ability to deal with numerous tasks simultaneously and with frequently changing priorities
• Excellent oral and written communication skills, particularly in completing relevant documentation
• Contributes to the strategy of the business function

If you've made it down this far, w hat are you waiting for? Apply now!

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/to learn more about ADP's culture and our full set of values.